Bring your CRM to the Future
In a single century, we’ve gone from commerce being limited to local, face-to-face interactions, to the global business market of the 21st century, where the only limitations are defined by your internet connection and cell service.
But one thing that hasn’t changed is the importance of the customer. Whether you’re selling horseshoes or hoverboards, you won’t be getting very far unless you can convince someone to commit to a purchase.
No matter how you look at it, there’s no denying that customers are the lifeblood of every business. As such, your relationship with your customers will determine your future success, and that means that you need CRM.
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List of Certifications include: Administrator, Advanced Administrator, Community Cloud Consultant, CPQ Specialist, Field Service Lightning Consultant, Marketing Cloud Consultant, Marketing Cloud Email Specialist, Platform App Builder, Platform Developer I/II, Sales Cloud Consultant, and Service Cloud Consultant.
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The topic of the best buffet came up and I came to the realization that the elements of an all-you-can-eat buffet can be applied to Customer Service and Service Cloud.
Back in June 2018, Salesforce rolled out it's Lightning Champions program with the purpose of building a peer-to-peer community to help foster collaboration and adoption of Lightning within the Salesforce Ohana.
We took a look at the Winter ’19 Sandbox Preview and how to get your preview last week, but now it is time to take a look at the Winter ’19 Release Notes!
If you are following the Salesforce announcements then you have most likely heard that the Winter ’19 release dates and preview information has been officially announced.